Associate Manager, Quality Control
To lead the Quality team to deliver on the company's current strategic goals of Growth, Team development, Product improvement, and Profitability. This is achieved by ensuring your supervisors, crew leaders, and team members are acting in a safe and effective manner, following standard operating procedures guaranteeing quality and repeatability of products, and make certain actual labor used is within budgeted levels.
The Quality Control Associate Manager is responsible for ensuring that products and processes meet the company's quality standards , Is the Management Representative for our Quality System and 3rd party audits. Maintains all quality standards starting with the QMS to comply with PCI and other industry guidelines.
Roles and Responsibilities include and not exclusive to the following:
- Ensure team members are following proper procedures and methods to ensure the highest level of safety and quality in all processes and outputs, investigate deviations for corrective action and implement as determined.
- Use proven methods of problem solving and lean manufacturing to safely improve quality and cost to produce identifying procedural improvements and implementing them with the team.
- Develop a brand of leadership that inspires through respect, professionalism, and equitable treatment of all employees.
- Mentor supervisors and crew Leads in the quality organization and acts as a mentor/trainer to stimulate quality driven activities through an empowered team of leaders.
- Be the leader of problem-solving initiatives to address issues that arise during the course of business or elevate the issues to Senior Management with a potential solution to be evaluated.
- Manages 3rd party audits by certified bodies, customers or other entities managing our Quality Management System to be compliant to industry standards.
- Is the primary source for mix designs for both Unistress and Berkshire Concrete, managing requirements of State DOT and other customers to create compliant and capable mixes.
- Stays on top of industry trends and addresses these trends with projects and initiatives that deliver compliant results.
- Other duties as identified.
Qualifications and Education Requirements:
- College degree in a discipline that supports excellent quality leadership or equivalent experience.
- Experience in the QC field preferably in precast or prestressed concrete
- PCI level 2 certification
- Experience leading Lean and Problem-Solving initiatives across a manufacturing organization
- Experience leading supervisors in a manufacturing environment
- Proficiency with MS products: Outlook, word, excel, project.
We Value:
- Strong leadership skills that include proven track record in creating an inclusive work environment that is defined by respect, training, development, and promotion of talent.
- Concrete processing knowledge is a plus.
Core Competencies:
- Builds trust and respect. Places a high value on collaboration. Is easy to approach and talk to; is empathic and a good listener; relates well to all people throughout the organization. Is viewed as a leader and a team player.
- Communicates and acts with honesty and transparency, even in difficult situations. Shares information appropriately. Embraces feedback and listens openly to it and offers feedback in a constructive and positive manner.
- Customer-focused. Is dedicated to meeting and exceeding the expectations of customers to support our goal of being the best pre-cast company. Builds relationships with employees, management, and customers.
- Action-oriented. Acts with a sense of urgency, and with the end result in mind. Prioritizes workload and projects and eliminates roadblocks. Uses time effectively.
- Takes personal accountability for areas of responsibility. Can be counted on to deliver results that are timely, and meet expectations for safety, quality, and quantity.
- Communication skills (oral and written). Ability to convey information and ideas in a variety of settings.
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